Needs analysis for the design of a digital platform to train professionals in online family intervention through live supervision of real cases
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Publication date
2023-10-20Abstract
Purpose Mental health professionals undergo continuous training throughout their careers. Their training consists in part of
the supervision of cases by an entire healthcare team, a practice that allows them to consolidate their understanding of behaviour,
emotions and to enhance their relationships with patients and their families. The COVID-19 pandemic has had a great
impact on this training methodology, leading to a significant increase in the use of digital platforms, but such digital tools
are not well adapted to this context, especially when it comes to the supervision of real online cases. The goals of this study
are: (1) to analyse what professionals need in order to carry out online interventions and training through the live supervision
of real online cases and (2) to create a prototype of a specific digital platform intended to help meet the detected needs.
Methods 28 semi-structured interviews were conducted with supervisors (N = 14) and professionals in training (N = 14).
Results The results have allowed us to gain a deeper understanding of the difficulties and benefits that professionals are
encountering when doing online live supervision using the existing video conference platforms.
Conclusion This analysis points to a need to create a platform that can overcome the difficulties and enhance the benefits of
the digitalization of family intervention training through the live supervision of real cases. These specific needs have yet to
be addressed by existing digital platforms.
Document Type
Article
Document version
Published version
Language
English
Keywords
Ensenyament virtual
Teràpia familiar
Salut mental
Pages
16
Publisher
Springer
Is part of
Universal Access in the Information Society, 2023
Note
Aquest article ha estat finançat per publicar en accés obert gràcies a l'acord entre CRUE-CSIC i Springer Nature.
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© L'autor/a
Except where otherwise noted, this item's license is described as http://creativecommons.org/licenses/by/4.0/