IQS: Envíos recientes
Mostrando ítems 261-280 de 317
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La gestión de la calidad en tiempos de crisis en los hoteles de lujo de Barcelona
(Papers TSI, 2012, 2, 113-124, 2012-02)El presente artículo es fruto del trabajo fi nal de carrera realizado durante el curso 2010-2011 por Aida Castro, Cristina Vidal y Pamela Zvokelj y tutorizado por Ricard Santomà, Subdirector de TSI-Turismo ... -
Overcoming barriers in front of the implementation of total quality management (TQM): the case of CCIB catering, Barcelona, Spain
(Papers TSI, 2011, 1, 111-126, 2011-02)This paper is based on an In-company Research Project done for the Master in Innovative Hospitality Management, TSI - Turismo Sant Ignasi, Barcelona, Universitat Ramon LLull, Spain / Zuyd University ... -
1 Hotel, 362 hotel rooms, 300 employees, 99% Chinese nationality, 1 goal, 100% guest satisfaction. Guest satisfaction at Radisson Blu Hotel Beijing: a study of cross-cultural service encounters
(Papers TSI, 2012, 2, 41-55, 2012-02)This study aims to investigate guest satisfaction stimulated by cross-cultural service encounters at the front office in the Radisson Blu Hotel Beijing. Within a hotel service environment, the frontline ... -
El viaje como experiencia
(Papers TSI, 2012, 2, 91-109, 2012-02)Este artículo reflexiona acerca del viaje, un concepto que puede significar desde un mero traslado hasta una transformación personal. En la primera parte del artículo, se pone de manifiesto que, en ... -
Experiencias culturales novedosas para la Barcelona actual
(Papers TSI, 2011, 1, p. 9-17, 2011-02)El llamado ‘turismo cultural’ necesita con urgencia un espacio de refl exión que controle, evalúe y desarrolle nuevos contenidos y ofertas culturales para tratar de dinamizar un tipo de turismo que ... -
Coherence as a source of authority in organizations
(Ramon Llull Journal of Applied Ethics, Vol. 2, Núm. 2, p. 151-162, 2011)Coherence is today a source of moral authority. Being coherent frees us from external influences and gives us the capacity to decide for ourselves, but also places us in a privileged position with ... -
Calidad de servicio en la industria hotelera desde la perspectiva del SERVQUAL
(Management & Empresa, 2008, p. 1-12, 2008-09)Proporcionar niveles de calidad excelentes se ha convertido en uno de los factores que determinan el éxito de las empresas que prestan servicios de alojamiento (Falces et al., 1999). Oh (1999) y Olorunniwo ... -
Calidad de servicio en la industria hotelera desde la perspectiva del SERVQUAL
(Management & Empresa, 2008, p. 1-12, 2008-09)Proporcionar niveles de calidad excelentes se ha convertido en uno de los factores que determinan el éxito de las empresas que prestan servicios de alojamiento (Falces et al., 1999). Oh (1999) y Olorunniwo ... -
Actividad turística y política territorial en la región del Ática
(Cuadernos de Turismo, 2007, nº 20, p. 55-77, 2007)La región del Ática y el área metropolitana de Atenas, en particular, representan en la actualidad el motor socioeconómico de Grecia. En efecto, desde que Atenas fuera declarada capital del Estado ... -
Does the informational role of the Annual General Meeting depend on a country's legal tradition?
(Journal of Management and Governance. Vol.19, n.4 (2015), p.849-873, 2015-11)The annual general meeting (AGM) constitutes the most important corporate event. Nevertheless, its role as an efficient instrument for corporate governance has recently come under increasing scrutiny, ... -
Characterization of duplex coating system (HVOF + PVD) on light alloy substrates
(Surface and Coatings Technology. Vol.318 (2017), p.326-331, 2017-05)Light metals such as aluminium or magnesium alloys play an important role in many different industrial applications. However, aluminium and especially magnesium alloys show relatively poor resistance ... -
A reference-dependent approach to WTP for priority
(Tourism Management, 2019, Vol. 71 (April), p. 165-172, 2018-10)This article introduces the notions of reference dependence and loss aversion to the analysis of waiting times in tourism to examine their effects on people's willingness to pay (WTP). The empirical ... -
Ex-dividend day returns when dividend and capital gains are taxed at the same rate
(Finance a úvěr-Czech Journal of Economics and Finance. Vol.61, no.2 (2011), p. 140-152, 2011-08)Due to the overwhelming international evidence that stock prices drop by less than the dividend paid on ex-dividend days, the ex-dividend day anomaly is considered a stylized fact. Two main approaches ... -
The interaction effects of firm and partner tenure on audit quality
(Accounting and Business Research. Vol.47, n.7 (2017), p.810-830, 2017-02)This paper investigates the impact of firm and partner tenure on audit quality, where audit quality is proxied by discretionary accruals. We study a sample of Spanish listed companies between 2005 and ... -
Factores influyentes en las citaciones en contabilidad: un análisis de la REFC
(Revista Española de Financiación y Contabilidad / Spanish Journal Of Finance and Accounting. Vol. 45, n. 4 (2016), p. 487-516, 2016-09)Este trabajo realiza un análisis de los artículos publicados en la Revista Española de Financiación y Contabilidad en el período 2008–2013 según los datos contenidos en el Web of Science, Scopus y Google ... -
Hermenéutica como filosofía práctica
(Konvergencias: revista de filosofía y culturas en diálogo, 2007, Núm. 16, p. 89-98, 2007) -
Audit tenure and audit qualifications in a low litigation risk setting: an analysis of the spanish market
(Estudios de Economía. Vol. 40, No. 2 (2013), pág. 133-156, 2013-12)The main role of the external auditor in the classical corporate governance scheme is to verify the accounting information provided by the firms’ managers. Lengthy audit engagements are viewed as a main ... -
Audit firm tenure and independence: a comprehensive investigation of audit qualifications in Spain
(Journal of International Accounting, Auditing and Taxation. Vol. 24, n.1 (2015), p.82-93, 2015-03)The European Commission's Green Paper on Audit Policy has raised serious concerns about external auditor independence and also encouraged further research about the implications of long audit firm ... -
Seguimiento del aprendizaje mediante análisis de trazas en una simulación de trampas ópticas
(Óptica Pura y Aplicada. Vol. 43, n. 2 (2010), p. 119-125, 2010)En este artículo se presenta una simulación de una trampa óptica, es decir, un haz de luz muy focalizado capaz de atrapar partículas dieléctricas alrededor de la zona focal. El programa ha sido diseñado ... -
Decision-making in organisations, according to the Aristotelian model
(Ramon Llull Journal of Applied Ethics, Vol. 1, Núm. 1, p. 109-120, 2010)This article explores the process of decision-making in the light of Aristotelian ethics, in particular his work Nicomachean Ethics. Making decisions is a common task on the managerial agenda. The ...