Business plan: the creation of an inclusive hostel

Abstract

The purpose behind this Bachelor Thesis is the creation of a new and, most important, inclusive touristic concept build upon the needs, capacities and expectations of people with intellectual disabilities. A project specially conceived and customized for the most vulnerable segment of the labour market, and where the main focus is set on creating an appealing working environment where people with disabilities are perceived as the main core of the organization. The objective of this Bachelor Thesis is to develop an inclusive lodging model that, being feasible and profitable, allows the creation of labour opportunities for a collective traditionally excluded and marginalized from the employment market. In order to develop a framework for disabled people, a business plan will be created having in mind the principles that well define a social economy and the overall structure will be conceived with a common goal: the welfare and integration of people with intellectual disabilities. The elaboration of this business plan will lead to the creation of a hostel in which part of the labour force will be constituted by people with intellectual disabilities. This is, consequently, a new inclusive tourism concept where the employees, and their respective capacities and abilities, represent the core essence of the organization. The overall corporate structure within the lodging will be built upon the capabilities and talents of a diverse and interdisciplinary group of people coordinated to achieve a common objective: providing accommodation to guests.