Recent Submissions
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Gestión del talento en el grado en turismo y dirección hotelera: práctica innovadora de crecimiento integral
(VII Jornada d'Innovació Docent URL. Barcelona, 29 de juny de 2016, 2016-06) -
Tourism Education in a Virtual World
(I Jornada d'Innovació Docent URL. Barcelona, 17 de juny de 2009, 2009-06) -
Students’ tourism competences in internships by geographic variables
(Proceedings of EDULEARN19 Conference 1st-3rd July 2019, Palma, Mallorca (Spain), 2019)The aim of this study is to compare the achievement of students’ tourism competences when developing internships depending on geographic variables. In order to analyse these effects, ... -
Innovation in educational program design: Co-creating a Master Degree program with industry leaders applying Action-Learning and Problem-Based Learning approaches: the case of the University Master Degree in Hotel Management
(VII Jornada d'Innovació Docent URL. Barcelona, 29 de juny de 2016, 2016-06) -
Elementos de gestión que llevarán a una cadena hotelera a mejorar la calidad de su servicio
(2008)Propósito: el objetivo de esta investigación está en determinar, a partir de las opiniones de los directivos hoteleros, cuáles son los aspectos de gestión de una cadena hotelera que la llevarán a ... -
Sensibilidad intercultural en los hoteles de 4 y 5 estrellas de Barcelona: gestión de las necesidades culturales específicas de los clientes
(2003)Los clientes con necesidades culturales específicas pueden significar un reto para la industria hotelera en Barcelona en la búsqueda de más altos niveles de calidad de servicio. Este estudio ... -
Comparative analysis of Spanish tourist websites
(2010)An analysis of the 430 hotel, tourist destination, travel agency, transport, restaurant and leisure activity websites offers a clear view of the communicative behaviour of Spanish tourism companies in ... -
Developments in the hotel industry: design meets historic properties
(2004)The fast growth cultural tourism has undergone since 1980 is a direct result of the rising interest for art, culture and history, which can be explained by demographic, social and cultural changes. ... -
Tourism-environment analysis: the case study of Glyfada
(2007)This exploratory work aims to further the study of the interdependent bonds which characterize the relationship between tourism and the environment, promoting wider perspectives and a more holistic approach ... -
The online pricing practices of up-market Barcelona hotels - an international comparision
(M. Hitz et al. (eds.). Information and Communication Technologies in Tourism 2006. Wien: Springer, 2006, pp. 221-233., 2006)The number and variety of web based distribution channels over which the customer can purchase the hotel product continues to grow, which has resulted in increased price transparency. Customers can use ... -
Tourist destinations and sustainable tourism development facing the challenge
(2004)The aim of this paper is to promote knowledge about tourism phenomena while studying its evolution and convergence towards sustainability taking into account its role and capacities in achieving global ... -
Estrategias de precios “on line” de hoteles de 4 y 5 estrellas de Barcelona
(2005)En la actualidad los hoteles de Barcelona están utilizando diferentes estrategias con el fin de posicionarse en el mercado, los en precios es una de las ventajas competitivas que ofrece resultados en ... -
The co-creation tourism experience
(2006)Numerous books have been written lately about the fundamental changes in society, with titles like the ‘attention economy’, ‘dream society’, ’market of emotions’, ‘the age of access’, the ‘support ... -
Hybrid consumption behaviour in Spanish tourists
(2011)The economic crisis has led to increased demand for low prices. In spite of this general trend, different price sensitivities continue to coexist among tourists. As a result, it is important to note ... -
Integral Tourism Destination Planning in the Cusco Valley
(Heritage, Tourism and Hospitality International Conference HTHIC 2014 November 6-8, 2014 Istanbul, Turkey, 2014-11)Given the importance of sustainability planning and development issues in the tourism and hospitality industry, this paper applies the POTI (Integral Tourism Destination Planning) methodology, developed ... -
Determining service quality management in small rural hotels in Catalonia using a qualitative optimization process
(2010-10)Today no one disputes that the service quality has become a market requirement in the hotel sector. Under this line, there has been some research, mainly focused on customer feedback with little ... -
The experience economy and creativity, towards the co-creation tourism experience?
(ATLAS annual conference 2005: Tourism, creativity and development: Barcelona, Spain 2-4 November 2005: abstract book, 2005) -
The influence of hotels’ online reputation on the millennials’ booking behaviour
(2017)The following study analyses how millennial travellers book hotels online. Furthermore, if millennials are more likely to consider online reputation than other quality signals in their booking decisions ...