Browsing Articles publicats en revistes by Subject "338"
Now showing items 1-11 of 11
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Cost behavior in e-commerce firms
(Electronic Commerce Research 2022, 23, 2101-2134, 2022)We conduct empirical research on the flexibility of operating costs of e-commerce firms. With an international sample of firms from different European countries, we find that e-commerce firms have a ... -
Cómo generar clientes satisfechos en empresas de servicios en un entorno multicanal. El caso de la gestión de marketing de un programa universitario
(Boletín de Estudios Económicos, 2015-08)Los servicios son ofertas intangibles cuya calidad es difícil de valorar por parte del usuario. En este artículo revisaremos los conceptos clave del marketing de servicios. Así, describiremos las ... -
Exploring mass tourism impacts on locals: a comparative analysis between Barcelona and Sevilla
(European Journal of Tourism Research, 2021-07-02)Mass tourism is growing uncontrolled in many destinations worldwide. Negative impacts emerge from it, transforming the city and influencing on locals’ lifestyle and well-being. However, debates and ... -
Exploring the gendered tourism entrepreneurial ecosystem in Barcelona and responses required: a feminist ethic of care
(Journal of Sustainable Tourism, 2023-05-08)Barcelona is an attractive location in Spain for tourism entrepreneurship; however, women are significantly under-represented. This study adopts a locally based perspective and a feminist ethic of care ... -
Linking Personality Traits and Most Valued Aspects in a Job to Reduce the Gap between Students´ Expectations and Company Value Propositions
(Journal of Hospitality and Tourism Education, 2022-10-04)Minimizing the gap between students’ expectations and company value propositions is essential to improve the professional development of students, reduce turnover and foster organizational commitment, ... -
Predictors of patronage intentions towards ‘green’ hotels in an emerging tourism market
(International Journal of Hospitality Management 2022, 103, 103221, 2022-05)Hotel administrations in emerging tourism markets do not invest in environmental conservation because of low confidence in that such investment will drive customer patronage. Empirical evidence is ... -
Re-purposing tourism: engaging our radical in tourism education
(Journal of Teaching in Travel & Tourism, 2022-02-06) -
Role Reversal! Financial Performance as an Antecedent of ESG: The Moderating Effect of Total Quality Management
(Sustainability 2021;13(13):7026, 2021-06-23)Shifting from short-term profit maximizing strategies to more sustainable long-term ones, the corporate world has been exerting extra effort to adopt environmental, social, and governance (ESG) performances. ... -
The Effects of Legal Origin and Corporate Governance on Financial Firms’ Sustainability Performance
(Sustainability 2021;13(15):8233, 2021-07-23)This paper examines the determinants of sustainability performance in the financial industry at the firm, country and legal origin levels. Through the analysis of the ESG score in a sample of 64 countries ... -
The impact of the perceived risk of COVID-19 on consumers' attitude and behavior toward locally produced food
(British Food Journal, 2021-12-17)Purpose This study analyzes the impact of the COVID-19 pandemic on the consumption of locally produced food. In particular, it examines an extended model of the theory of planned behavior, with the ... -
Tourism for all. Educating to foster accessible accommodation
(Journal of Hospitality, Leisure, Sport and Tourism Education, 2022-01-24)This mixed-method case study analyzes the effectiveness of an educational module combining different methodologies within the transformative learning approach to foster students’ agency. It is articulated ...