What is the perception of Barcelona Football Club supporters of the accessibility for wheelchair users in Barcelona Football Stadium?

Abstract

Everybody should have the opportunity to travel and this includes people with disabilities; because of that cities and touristic places should be accessible for all. Barcelona Football Club is famous around the world and attracts thousands of tourists every match. Consequently, the stadium should be able to welcome all the supporters providing an accessible environment in order to satisfy their needs.

The purpose of this dissertation is to find out what is the perception of Barcelona Football Club supporters of the accessibility for wheelchair users in Barcelona Football Stadium. Furthermore, it is aimed to do a data collection regarding their opinions in order to provide suggestions and recommendations on how and where the accessibility of the Barcelona Football Stadium could be improved and then be more accessible to those with special needs.

The methods that have been applied in this research are quantitative and qualitative using as a tool are questionnaires with closed-ended questions and semi structured short interviews face to face, and the comparison of different official websites from the most representatives clubs of Spain and Europe in order to get results and contrast them.

After having analysed the results, it is shown that in some aspects the respondents were agreed, for example most of them answered that the views of the Barcelona Football Stadium should be improved because they are so bad, however in other aspects such as the car parking a diversity of opinions were given. Consequently, the main conclusion of this dissertation is that being such a touristic place the Barcelona Football Stadium many aspects should be improved in order to satisfy the special needs that some supporters and provide a better experience and then it will be more attractive for everybody.