Browsing by Subject "Online marketing"
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Understanding customer brand engagement in user-initiated online brand communities: antecedents and consequences
(Journal of Product & Brand Management. 2019;30(3):360-376, 2019-11-04)Purpose The purpose of this study is to provide a better understanding of customer brand engagement (CBE) by proposing and empirically testing a model of antecedents and consequences of CBE for ...