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Combining research techniques to improve quality service in hospitality
(Springer, 2011-01)
Hospitality research includes many studies that combine and revisit the quantitative-qualitative debate, and review the arguments for and against using mixed-methods. The aim of this paper is to demonstrate ...
Promoting consensus in the concept mapping methodology: an application in the hospitality sector
(Elsevier, 2019-10)
The concept mapping methodology aims to respond to the non trivial task of conceptualising abstract thoughts by means of a focus group composed by experts from the studied domain. The approach defines ...
Calidad de servicio en la industria hotelera: revisión de la literatura
(Asociación Española de Expertos Científicos en Turismo (AECIT), 2007-01)
Objetivo: el propósito de esta investigación es, por un la do determinar el avance en la investigación sobre
la calidad de servicio en la hotelería y por otro, explorar la existencia o no de investigación ...
Enhancing the hospitality customer experience of families with children on the autism spectrum disorder
(Wiley, 2019-04)
The purpose of this study is to examine intention to travel to accessible accommodations by families of children diagnosed with autism spectrum disorder (ASD), the influence of travel constraints ...