Browsing by Author "Matute, Jorge"
Now showing items 1-12 of 12
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CRYPTO-MANIA: How fear-of-missing-out drives consumers’ (risky) investment decisions
Friederich, Felix; Meyer, Jan-Hinrich; Matute, Jorge; Palau i Saumell, Ramon (Psychology & Marketing. 2024;41:102–117, 2023-09-09)The cryptocurrencies (cryptos) market has undergone rapid development in the last years. Although this market is highly volatile and has frequently crashed, consumers show continued interest as well as ... -
Digital natives and streaming TV platforms: an integrated perspective to explain continuance usage of over-the-top services
Friederich, Felix; Palau i Saumell, Ramon; Matute, Jorge; Meyer, Jan-Hinrich (Online Information Review 2024, 48 (1), 2024-01-15)Purpose: Digital natives constitute a substantial part of consumers nowadays. Yet, a theoretical understanding of the factors driving their engagement with new-age digital services is lacking. This study ... -
Empowering organisational commitment through digital transformation capabilities: The role of digital leadership and a continuous learning environment
Braojos, Jessica; Weritz, Pauline; Matute, Jorge (Information Systems Journal. 2024;34(5):1466–1492, 2024-12-24)Although research has shown that leveraging technologies and creating a new organisational identity are critical to staying competitive in a digital business environment, these assumptions have focused ... -
Gamify, engage, build loyalty: exploring the benefits of gameful experience for branded sports apps
Habachi, Salma; Matute, Jorge; Palau i Saumell, Ramon (Journal of Product and Brand Management. 2024;33(1):57-75, 2024-06-15)Purpose This study aims to examine the impact of the gameful experience on behavioural outcomes. Drawing from stimulus–organism–response theory, it proposes and tests a new model that investigates the ... -
Predictors of patronage intentions towards ‘green’ hotels in an emerging tourism market
Filimonau, Viachaslau; Matute, Jorge; Mika, Miroslaw; Kubal-Czerwińska, Magdalena; Krzesiwo, Kinga; Pawłowska-Legwand, Aneta (International Journal of Hospitality Management 2022, 103, 103221, 2022-05)Hotel administrations in emerging tourism markets do not invest in environmental conservation because of low confidence in that such investment will drive customer patronage. Empirical evidence is ... -
QUICKSERV: a service quality assessment tool for the quick-service restaurant industry
Mendocilla, Mario; Matute, Jorge (British Food Journal, 2021-07-17)Purpose The purpose of this study is to empirically develop and validate a practical, consistent and specific scale to assess perceived service quality at the service encounter at quick-service restaurants ... -
Religious values and social distance as activators of norms to reduce food waste when dining out
Filimonau, Viachaslau; Matute, Jorge; Kubal-Czerwińska, Magdalena; Mika, Mirosław (Science of The Total Environment 2023, 868, 2023-04-10)Empirical research is required to identify psychological and psychographic factors which can activate or amplify norms of foodservice customers towards food waste reduction. By surveying 446 foodservice ... -
The impact of the perceived risk of COVID-19 on consumers' attitude and behavior toward locally produced food
Palau i Saumell, Ramon; Matute, Jorge; Derqui, Belén; Meyer, Jan-Hinrich (British Food Journal, 2021-12-17)Purpose This study analyzes the impact of the COVID-19 pandemic on the consumption of locally produced food. In particular, it examines an extended model of the theory of planned behavior, with the ... -
The Influence of Organizations’ Tax Avoidance Practices on Consumers’ Behavior: The Role of Moral Reasoning Strategies, Political Ideology, and Brand Identification
Matute, Jorge; Sánchez Torelló, José Luis; Palau i Saumell, Ramon (Journal of Business Ethics. 2020;174:369-386, 2020-09-02)This study adopts moral reasoning strategies (moral rationalization and decoupling) to investigate why consumers support companies involved in ethical transgressions. Drawing on several cases of real ... -
The relevance of nurses’ self-concept in the social exchange process: a serial mediation model
Garcia Pereyra, Jose Facundo; Matute, Jorge; Argilés Bosch, Josep Maria (Management Decision 2023, 61 (13), 2023-12-18)Purpose: Drawing on social exchange theory and the expectancy–value model, this study has two objectives. First, it sought to explore the mediating role of nurses’ self-concept and affective commitment ... -
Transforming Event Experiences: The Role of Application Technology in Shaping Behavioral Intentions and Attachment to Places
Habachi, Salma; Palau i Saumell, Ramon; Matute, Jorge (International Journal of Tourism Research. 2024;26(5):e2782, 2024-10-06)This study develops an integrated model that investigates the impact of app technology on event experiences and subsequent consumer behaviors—place attachment, affective commitment, and behavioral ... -
Understanding customer brand engagement in user-initiated online brand communities: antecedents and consequences
Matute, Jorge; Palau i Saumell, Ramon; Occhiocupo, Nicoletta (Journal of Product & Brand Management. 2019;30(3):360-376, 2019-11-04)Purpose The purpose of this study is to provide a better understanding of customer brand engagement (CBE) by proposing and empirically testing a model of antecedents and consequences of CBE for ...